Powerful support from desktop or mobile.
No credit card needed.
IT resolution in record time.
Access and control end users' computers to resolve issues quickly. Transition from a call or chat to an online support session with just one click.
Support remote computers and servers without an end user present. Connect at any time to unattended machines.
Equipped with everything you'll need.
Agent Console
Quickly and easily start a support session; choose right from the browser or desktop app.
Easily access your customer’s system information, including hardware and software configuration.
Securely send and receive files in a live or unattended support session, which is useful for applying patches, updates and more.
Easily switch between all of your customer’s monitors.
Multi-Session Support
Host up to 15 sessions simultaneously per technician.
Put your IT Help Desk in a familiar place where employees are already working.
When escalation is the answer.
Simple Support with Simple Admin
Set up new technicians and customize permissions.
Perform system commands including Ctrl-Alt-Del, user profile switch and reboot computer.
Allow technicians to access only the devices they need to for added security
Add a second level of security for your Accounts
Easily manage thousands of users and their product access while also delivering Single Sign-On (SSO).
Easily manage users and license provisioning for your GoToAssist account
Frictionless support that goes anywhere.
Screen-Sharing for iOS Devices
Remote Control and View for Android Devices
Talk to a Specialist
Find the perfect suite of tools for your business or industry.
+1 (833) 564-4357
